Our Process -  Twill Interiors

From first conversations to the final touches, here’s how we bring your space to life.

Great design starts with a clear process.

We guide you through each stage, from first ideas to final touches. Every detail is thoughtfully considered and the finished space feels genuinely yours, without the stress or guesswork.

Woman sitting on desk patting dog.

Discover

Get in touch

Every project starts with a conversation. This is where we learn about you, your lifestyle and what you want from your space.

We’ll discuss the scope, your ideas, any challenges, and your budget so there’s clarity from day one. It’s our chance to listen well, ask the right questions and lay the foundation for a design process that feels thoughtful and collaborative.

Proposal

The paperwork

Once we understand your needs, we prepare an Investment Proposal tailored to your project. This sets out the scope, an outline of costs, and a glimpse of our design vision so you know exactly what to expect.

It’s a clear, transparent step that gives you confidence and sets us up to move forward together. When you’re happy, we formalise the agreement and get ready to bring your ideas to life.

Pieces of paper
Samples of interiors.

Design

Our ideas, for you

This is where your ideas start to take shape. We present our design concept and initial ideas, all carefully crafted to reflect your lifestyle, needs and tastes.

You’ll see how the vision translates into real spaces, materials and details. We listen closely to your thoughts and feedback, making sure you feel heard and involved every step of the way.

Refinement

Tuning and tweaking

This is where we transform conceptual ideas into tangible realities by grounding creativity in materiality, that we carefully translate into design through thoughtful selections of textures, finishes, and forms. By sourcing and working with actual materials—whether timber, stone, textiles, or metal—we bring depth and authenticity to each concept, ensuring it moves beyond an abstract idea into something that can be built, touched, and lived in. This commitment to real-world materials allows us to bridge imagination with practicality, crafting spaces that are both inspiring and enduring.

Women's study plan on table.
Samples of interiors.

Execution

Making it all happen

This is where the vision becomes reality. We translate the design into detailed schedules for trades and suppliers, ensuring every element is planned and clear.

We manage ordering, invoicing and coordination behind the scenes, so you can trust that everything is running smoothly. It’s all about bringing the concept to life with care, accuracy and minimal stress for you.

Completion

It's a wrap

The final stage is about delivering your finished space just as you imagined  and more. We handle any last details, final invoicing and, with your permission, capture photography or video to celebrate the project.

It’s a chance to reflect on the journey, make sure you’re completely happy, and step into a space ready to be lived in and loved.

Modern bathroom with floating white sink and beige marble walls.
Samples of materials.

Testimonial - Client Story

“Their attention to detail was exceptional, and they really took the time to hear us out and include our ideas in the design too”

We had the best experience working with Twill Interiors for our beach house renovation in Mount Maunganui. From the get-go, they totally got our coastal vibe and nailed it down to the final touches.

Twill Interiors handled everything from picking out furniture and soft furnishings to designing the colours and cabinetry, and we were so impressed with how it all turned out. They totally got our style and helped us create a super comfy and stylish spaces that we are proud to call our own.

Honestly, we couldn't recommend Twill Interiors more to anyone looking for expert interior design services.

Nicola and Simon Riddell
Tauranga